This article will guide you on how to check the agent's status and explain what each status means so you can take appropriate action if needed.
How to Check the Agent Status
To view the current status of the Actifile Agent:
- Locate the Actifile Agent icon in the system tray (bottom-right corner of your screen).
- Hover your mouse over the icon—a tooltip will appear showing the agent's current status.
Now, let’s go over what each status means.
Understanding the Actifile Agent Status
- Up to Date: The agent successfully completed all assigned tasks.
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Settings Have Changed: The agent has received a new classifier and is currently processing it. It is identifying and listing tasks like data discovery, archiving, encryption, or decryption.
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In Progress: The agent is actively executing tasks such as scanning, encrypting, or archiving data.
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Disconnected: The agent is offline, possibly due to connectivity issues.