Remove the Agent
      Back to home
      1. Knowledge Base
      2. Deploy the Local Data Agent
      3. Remove the Agent

      Manually Removing Actifile

      In rare circumstances, uninstall fails to remove Actifile completely. In these cases, a service or a driver may remain. The following steps remove all components of Actifile.

      1. Stop Actifile Updater service, set it to Manual start and delete it..

      Stop-Service "Actifile Updater"

      Set-Service -Name “Actifile Updater" -StartupType Manual

      $service = Get-WmiObject -Class Win32_Service -Filter "Name='Actifile Updater'"
      $service.delete()

      1. Stop Actifile Agent service and set it to manual start and delete it:

      Stop-Service "Actifile Agent"

      Set-Service -Name “Actifile Agent" -StartupType Manual

      $service = Get-WmiObject -Class Win32_Service -Filter "Name='Actifile Agent'"
      $service.delete()

      1. Stop the service manager:

      Stop-Process -Name AFAgentServiceManager -Force

      1. Unload and delete the driver (since only one driver is installed one of the following will fail – that is okay. If the drivers are disabled both will fail)..

      sc.exe delete "Easefilter"

      sc.exe delete "Actifile"

      1. Delete the Registry keys:

      Uninstaller key: {0D13F554-E542-4590-AACB-AA60CAE75A64}
      And associated installer key that shows: C:\windows\Installer\0D13F554-E542-4590-AACB-AA60CAE75A64..

      1. At this point you can delete the Actifile directory (c:\program files(x86)\Actifile Agent).